Terms of service

OVERVIEW
This website is operated by instinict.com. Throughout the site, the terms “we”, “us” and “our” refer to instinict.com. instinict.com offers this website—including all information, tools and services available from it—to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated herein.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions and policies referenced herein or accessible via hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service constitute an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the store shall also be subject to these Terms of Service. You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any portion of these Terms of Service by posting such changes on our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform enabling us to sell products and services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have reached the age of majority and have provided consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws in your jurisdiction (including but not limited to copyright laws) when using the Service.
You must not transmit any worms, viruses or other malicious code of a destructive nature.
A breach or violation of any provision of these Terms will result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions across various networks; and (b) modifications to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit any portion of the Service, its use, your access to it, or any contact point on the website through which the Service is provided, without our express written permission.
Section headings in this agreement are included for convenience only and shall not limit or affect the interpretation of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We do not guarantee that information made available on this site is accurate, complete or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, more complete or more timely sources. Any reliance on such material is at your own risk.
This site may contain historical information. Such information is necessarily not current and is provided for reference only. We reserve the right to modify the site’s content at any time, but we assume no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right, at any time and without notice, to modify, suspend or discontinue the Service (or any part or content thereof).
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through this website. Such offerings may be subject to quantity limitations and are eligible for return or exchange solely in accordance with our Return Policy.
We have made reasonable efforts to display the colors and images of our products as accurately as possible. However, we cannot guarantee the accuracy of color representation on your computer monitor.
We reserve the right—not the obligation—to limit sales of our products or services to any person, geographic region or jurisdiction, exercisable on a case-by-case basis. We further reserve the right to limit quantities of any product or service offered. All product descriptions and pricing are subject to change at our sole discretion and without notice. We reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. Such restrictions may include orders placed under the same customer account, credit card, or billing or shipping address. In the event of an order modification or cancellation, we may attempt to notify you via the email address or billing address/phone number provided at the time of ordering. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all transactions at our store. You further agree to promptly update your account and related information—including your email address, credit card numbers and expiration dates—to enable transaction completion and necessary communications.
For further details, please refer to our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor control, and in which we have no input.
You acknowledge and agree that such tools are provided “as is” and “as available”, without warranties, representations or conditions of any kind, and without endorsement. We shall have no liability arising from or related to your use of such optional third-party tools.
Your use of any optional tools offered through the site is entirely at your own risk and discretion. You should familiarize yourself with, and agree to, the terms under which such tools are provided by the relevant third-party provider(s).
We may also introduce new services or features through the website in the future—including the release of new tools and resources. Such additions shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to websites not affiliated with us. We do not examine or evaluate the content or accuracy of such third-party sites and do not warrant, nor accept liability or responsibility for, any third-party materials, websites, or other products, services or resources.
We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, content or other transactions conducted via third-party websites. Please review such third parties’ policies and practices carefully and ensure your understanding prior to engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the respective third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific materials (e.g., contest entries), or if you voluntarily submit creative ideas, suggestions, proposals, plans or other materials—whether online, by email, postal mail or otherwise (collectively, “comments”)—you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use such comments in any medium. We shall have no obligation (1) to maintain comments in confidence; (2) to compensate you for comments; or (3) to respond to comments.
We may, but are under no obligation to, monitor, edit or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or to violate any party’s intellectual property rights or these Terms of Service.
You agree that your comments will not infringe any third-party rights—including copyright, trademark, privacy, personality or other personal or proprietary rights—and will not contain libellous, unlawful, abusive or obscene material, or any computer virus or malware that could impair the operation of the Service or any related website. You may not use a false email address, impersonate another person or mislead us or others regarding the origin of your comments. You are solely responsible for the content and accuracy of your comments. We assume no responsibility or liability for comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our site or Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct such errors, inaccuracies or omissions, and to update, modify or cancel information—or cancel orders—if any information in the Service or on any related website is inaccurate at any time, without prior notice (including after order submission).
We undertake no obligation to update, amend or clarify information in the Service or on any related website—including pricing information—except as required by law. The absence of a specified update or refresh date on the Service or any related website does not imply that all information has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, state or local laws, regulations or ordinances; (d) to infringe our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code affecting the functionality or operation of the Service, related websites or the Internet; (h) to collect or track others’ personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, related websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of these prohibitions.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results obtainable from the Service will be accurate or reliable.
You acknowledge that we may, from time to time, suspend the Service for indefinite periods or cancel it at any time, without notice.
You expressly agree that your use of—or inability to use—the Service is at your sole risk. The Service and all products and services delivered to you through it are provided “as is” and “as available”, without any representation, warranty or condition of any kind—express or implied—including but not limited to implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall instinict.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages—including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages—arising from your use of the Service or any products procured through it, or from any claim related to your use of the Service or any product, including but not limited to errors or omissions in content, or any loss or damage incurred as a result of the use of content (or product) posted, transmitted or otherwise made available via the Service—even if advised of their possibility. Because some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless instinict.com, together with our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claim or demand—including reasonable attorneys’ fees—made by any third party due to or arising out of your breach of these Terms of Service (or documents incorporated by reference), or your violation of any law or third-party rights.

SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is held to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties arising prior to termination shall survive the termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either party. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing use of our site.
If, in our sole judgment, you fail—or we suspect you have failed—to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You shall remain liable for all amounts due up to and including the date of termination, or we may deny you access to the Service (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service and superseding all prior or contemporaneous agreements, communications and proposals—whether oral or written—between you and us (including but not limited to prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreement by which we provide services to you are governed by and construed in accordance with the laws of UK.

SECTION 19 - TAXES
All products listed on the website are displayed exclusive of tax. After you submit an order, applicable taxes—ranging from 0% to 30%—may be charged. The applicability and rate of tax are determined by your country and region.

SECTION 20 - CHANGES TO TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting revised terms on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to the website or the Service following the posting of any changes constitutes your acceptance of those changes.

SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]